Covid-19 Shipping Delays and Country Restrictions. Updated September 18th, 2020 - Read Now

COVID-19 Shipping Update for OMG Japan (Updated September 18th)

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COVID-19 Shipping Update for OMG Japan (Updated September 18th)

Shipping Updates

September 18th: We will be closed September 19th - 22nd JST in observation of holidays in Japan. We’ll begin to process orders and reply to emails received during this time on September 23rd. 

August 27th: We can ship to nearly every country with DHL Express. Please try and checkout on omgjapan.com with your address. If you receive an error and do not see a shipping rate, please email help@omgjapan.com and we'll see if DHL is available for you!

August 6th: Japan Post Airmail is now available for Azerbaijan, Slovakia, Belarus, Malta, and North Macedonia. EMS Express and Airmail are now available for Turkey, Sri Lanka, and Tunisia.

July 22nd: Our offices will be closed July 23rd - July 26th in observation of Japanese National Holidays. We will resume shipping and reply to email inquiries on Monday, July 27th.

July 1st: Japan Post has resumed EMS and Airmail service to Italy, New Zealand, and China. We will begin shipping previously returned orders to those countries and pending orders to those countries as soon as possible.

June 29th: We've added DHL Express shipping to the USA and Australia. USA and Australian customers are now able to checkout and ship via DHL. We're working to add more countries soon. If you're located in the USA and you have an unshipped package and would like to upgrade to DHL, please send us an email at help@omgjapan.com

June 18th: Japan Post has resumed EMS and airmail service to the following countries: Estonia, Austria, Croatia, Sweden, Spain, Slovenia, Czech, Denmark, Norway, Hungary, Bulgaria, Belgium, Poland, Portugal, Latvia, Lithuania, Luxembourg. We will begin shipping previously returned orders to those countries and pending orders to those countries as soon as possible.

June 4th: Japan Post has announced they will accept packages to Switzerland, Botswana, and Curacao via select shipping methods. Please see the list of countries below that we can currently ship to.

May 11th, 2020: Please see the list of countries below that we're able to ship to BEFORE placing your order. Please expect delays with all shipping methods.

April 23rd, 2020: All mail to the United States has been temporarily suspended by the Japan Post. We're unable to ship any unshipped orders to the United States at the moment. If you're located in the USA and you need your order quickly, please do not place an order. We've also updated the list of suspended countries below to include some others besides the USA.

April 20th, 2020: EMS appears to be delayed 2-3 weeks and other shipping methods are delayed 3-4 weeks. This is in addition to their usual transit times. Japan Post assures us they're working hard to push as many packages out as possible, but there is a severe lack of flights out of Japan.

April 9th, 2020: Japan Post suspended mail to additional countries. Please check the list below. Most notably, they suspended mail to Australia, Denmark, Norway, Sweden, and Vietnam.

April 1st, 2020: Japan Post announced they would suspend mail services to a total of 155 countries with the exception of the United Kingdom, France, and some others. Please expect long delays with all shipping methods. There are very few flights out of Japan and Japan Post is working as hard as they can to get all of the packages shipped.

WE CAN SHIP TO THE FOLLOWING COUNTRIES:

AUSTRALIA (DHL ONLY), AUSTRIA, BELGIUM, BOLIVIA, BOSNIA AND HERZEGOVINA, BULGARIA, CAMBODIA, CANADA, CHINA, CZECH, CROATIA, CURACAO, DENMARK, ESTONIA, FINLAND, FRANCE, GERMANY, GUADELOUPE, HONG KONG, ICELAND, ITALY, JAPAN, HUNGARY, KAZAKHSTAN, LATVIA, LEBANON, LITHUANIA, LUXEMBOURG, MACAO, MACEDONIA, MALAYSIA, MEXICO, MONACO, NETHERLANDS, NEW ZEALAND, NORWAY, POLAND, PORTUGAL, QATAR, SINGAPORE, SLOVENIA, SOUTH KOREA, SPAIN, SWEDEN, SWITZERLAND, TAIWAN, THAILAND, UNITED KINGDOM, UNITED STATES (DHL ONLY)

We CANNOT ship to the following countries at this time:

AFGHANISTAN, ALBANIA, ALGERIA, ANGOLA, ANGUILLA, ANTIGUA, AND BARBUDA, ARGENTINA, ARMENIA, ARUBA, ASCENSION, AZERBAIJAN, BAHAMAS, BAHRAIN, BANGLADESH, BARBADOS, BELARUS, BELIZE , BERMUDA, BHUTAN, BONAIRE, SABA AND SINT EUSTATIUS, BRAZIL, BRITISH VIRGIN ISLANDS, BRUNEI, BURUNDI, CAPE VERDE, CAYMAN, CHAD, CHILE, COLOMBIA, CONGO, COSTA RICA, CUBA, CYPRUS, DOMINICA, DOMINICAN REPUBLIC, ECUADOR, EGYPT, EL SALVADOR, EQUATORIAL GUINEA, ERITREA, ESWATINI, ETHIOPIA, FIJI, FRENCH POLYNESIA, GABON, GEORGIA, GHANA, GREECE, GRENADA, GUAM, GUATEMALA, GUINEA-BISSAU, GUYANA , HAITI, HONDURAS, INDEPENDENT STATE OF SAMOA, INDIA, INDONESIA, IRAN, IRAQ, IRELAND, ISRAEL, IVORY COAST, JAMAICA, JORDAN, KENYA, KIRIBATI, KOSOVO, KUWAIT, KYRGYZ, LAO PEOPLE'S DEMOCRATIC REPUBLIC, LESOTHO, LIECHTENSTEIN, MADAGASCAR, MALAWI, MALDIVES, MALTA, MARTINIQUE, MAURITIUS, MOLDOVA, MONGOLIA, MONTENEGRO, MONTSERRAT, MOROCCO, MOZAMBIQUE, NAMIBIA, NEPAL, NEW CALEDONIA, NICARAGUA, NIGERIA, NORTHERN MARIANA ISLANDS, NORTH MACEDONIA, OMAN, PAKISTAN, PANAMA, PAPUA NEW GUINEA, PARAGUAY, PERU, PHILIPPINES, PITCAIRN, PUERTO RICO, REUNION, ROMANIA, RUSSIAN FEDERATION, RWANDA, SAINT CHRISTOPHER AND NEVIS, SAINT LUCIA, SAINT MAARTEN, SAINT VINCENT, SAN MARINO, SAO TOME AND PRINCIPE, SAUDI ARABIA, SENEGAL, SERBIA, SEYCHELLES, SIERRA LEONE, SLOVAKIA, SOUTH AFRICA, SOUTH SUDAN, SRI LANKA, ST. HELENA, SURINAME, SYRIA, TANZANIA (UNITED REP.), TOGO, TRINIDAD AND TOBAGO, TRISTAN DA CUNHA, TUNISIA, TURKEY, TURKMENISTAN, TURKS AND CAICOS, TUVALU, UGANDA, UKRAINE, UNITED ARAB EMIRATES, URUGUAY, VIRGIN ISLANDS (U.S.)UZBEKISTAN, VATICAN, VENEZUELA, VIETNAM, AND FUTUNA, ZAMBIA, ZIMBABWE

If you're located in a country that we cannot ship to at this time and you'd like to place an order, please email us at help@omgjapan.com and we can provide you with a DHL quote.

Sincerely,

OMG Japan


              
              

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