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{"id":4857349374085,"title":"Customer Service in Japanese N3","handle":"customer-service-in-japanese-n3","description":"\u003cp\u003e\u003ca href=\"https:\/\/ask-online.net\/student\/normal\/purchase-package?entry_point=WR\u0026amp;purchase_package_id=201\" target=\"_blank\"\u003e\u003cspan style=\"font-weight: 400;\"\u003e\u003cimg alt=\"\" src=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0414\/0681\/files\/ebook_cddb27b1-a1f3-4ff1-9603-a94ca2f8e3e0_480x480.png?v=1652768229\" style=\"display: block; margin-left: auto; margin-right: auto;\"\u003e\u003c\/span\u003e\u003c\/a\u003e\u003c\/p\u003e\n\u003cblockquote\u003e\n\u003cp\u003e\u003cspan style=\"font-weight: 400;\"\u003e\u003cem\u003eThis book is available both as an e-book and a paper book.\u003c\/em\u003e\u003cbr\u003e\u003cem\u003eIf you wish to purchase the e-book, please click on the banner above (you can find an instruction\u003cspan\u003e \u003c\/span\u003e\u003ca href=\"https:\/\/omgjapan.com\/pages\/ebooks\" data-mce-href=\"https:\/\/omgjapan.com\/pages\/ebooks\" target=\"_blank\"\u003ehere\u003c\/a\u003e)\u003c\/em\u003e\u003cbr\u003e\u003cem\u003eIf you wish to buy the paper book, please click on the \"Add to Cart\" button.\u003c\/em\u003e\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/blockquote\u003e\n\u003cp\u003e\u003cspan style=\"font-weight: 400;\"\u003eNew from ASK Publishing, creators of the best selling \"Nihongo So-Matome\" series, is a book that will help you learn essential Japanese that is needed for the customer service industry. ASK has created a list of 64 mandatory phrases that you'll need to know in the hospitality industry. Each of these phrases have conversation practices and can-do's. We recommend this book for anyone that is looking to work in tourism, hotels, restaurants, or any other customer service position in Japan.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp\u003e\u003cspan style=\"font-weight: 400;\"\u003eContents:\u003c\/span\u003e\u003cbr\u003e\u003cbr\u003e\u003cstrong\u003eLesson 1: Hospitality\u003c\/strong\u003e\u003cbr\u003e\u003cbr\u003eSection 1 Heart of hospitality\u003cbr\u003eSection 2 Bow\u003cbr\u003eBusiness card exchange\u003cbr\u003e\u003cbr\u003e\u003cstrong\u003eLesson 2: Human relationship building\u003c\/strong\u003e\u003cbr\u003e\u003cbr\u003eSection 1 First impressions\u003cbr\u003eSection 2 Expression\u003cbr\u003eGrooming check\u003cbr\u003e\u003cbr\u003e\u003cstrong\u003eLesson 3: Worry\u003c\/strong\u003e\u003cbr\u003e\u003cbr\u003eSection 1 Information\u003cbr\u003eSection 2 Guidance\u003cbr\u003eDepartment Store Language\u003cbr\u003e\u003cbr\u003e\u003cstrong\u003eLesson 4: Mind of thinking\u003c\/strong\u003e\u003cbr\u003e\u003cbr\u003eSection 1 Confirmation\u003cbr\u003eSection 2 Advanced Response\u003cbr\u003eHotel Language\u003cbr\u003e\u003cbr\u003e\u003cstrong\u003eLesson 5: Quick Response\u003c\/strong\u003e\u003cbr\u003e\u003cbr\u003eSection 1 Respond to requests\u003cbr\u003eSection 2 Respond quickly to\u003cbr\u003etelephone calls\u003cbr\u003e\u003cbr\u003e\u003cstrong\u003eLesson 6: Closeness\u003c\/strong\u003e\u003cbr\u003e\u003cbr\u003eSection 1 Listening\u003cbr\u003eSection 2 Listening to claims\u003cbr\u003eHow to serve tea\u003cbr\u003e\u003cbr\u003e\u003cstrong\u003eLesson 7: Flexible response\u003c\/strong\u003e\u003cbr\u003e\u003cbr\u003eSection 1 Alternative\u003cbr\u003eSection 2 Proposal\u003cbr\u003eAirport Language\u003cbr\u003e\u003cbr\u003e\u003cstrong\u003eLesson 8: Sincere Heart\u003c\/strong\u003e\u003cbr\u003e\u003cbr\u003eSection 1 Requests\u003cbr\u003eSection 2 Various apologies\u003cbr\u003e\u003cbr\u003eJapanese Title: おもてなしの日本語\u003c\/p\u003e\n\u003cp\u003ePages: 209\u003cbr\u003e\u003c\/p\u003e\n\u003cp\u003ePublishing Date: January 24th, 2020\u003cbr\u003e\u003cbr\u003eISBN: 978-4866393292\u003c\/p\u003e\n\u003cp\u003eBook Size: B5\u003cbr\u003e\u003cbr\u003eLanguages: Japanese (Hiragana, Katakana, and Kanji), English, Chinese, Vietnamese\u003c\/p\u003e","published_at":"2020-04-06T16:55:58","created_at":"2020-04-06T16:55:58","vendor":"ASK","type":"Language","tags":["e-book","ebook","Japanese Level_Intermediate","JLPT Level_N3","JLPT N3","N3","New_JLB","printed-matter","Product Type_eBook","Subject_Customer Service","Subject_Grammar","Subject_Hospitality","Vendor_ASK"],"price":2900,"price_min":2900,"price_max":2900,"price_varies":false,"compare_at_price":null,"compare_at_price_min":0,"compare_at_price_max":0,"compare_at_price_varies":true,"all_variant_ids":[33476861231237],"variants":[{"id":33476861231237,"product_id":4857349374085,"product_handle":"customer-service-in-japanese-n3","title":"Default Title","option1":"Default Title","option2":null,"option3":null,"sku":"9784866393292","requires_shipping":true,"taxable":true,"featured_image":null,"image_id":null,"available":true,"name":"Customer Service in Japanese N3 - Default Title","options":["Default Title"],"price":2900,"weight":400,"compare_at_price":null,"inventory_quantity":-29,"inventory_management":null,"inventory_policy":"deny","inventory_in_cart":0,"inventory_remaining":-29,"incoming":false,"next_incoming_date":null,"taxable":true,"barcode":"9784866393292"}],"available":true,"images":["\/\/cdn.shopify.com\/s\/files\/1\/0414\/0681\/products\/919FvFNWAfL.jpg?v=1617609076","\/\/cdn.shopify.com\/s\/files\/1\/0414\/0681\/products\/CustomerServiceinJapaneseN339.jpg?v=1617609005","\/\/cdn.shopify.com\/s\/files\/1\/0414\/0681\/products\/CustomerServiceinJapaneseN340.jpg?v=1617609006","\/\/cdn.shopify.com\/s\/files\/1\/0414\/0681\/products\/CustomerServiceinJapaneseN341.jpg?v=1617609007","\/\/cdn.shopify.com\/s\/files\/1\/0414\/0681\/products\/CustomerServiceinJapaneseN342.jpg?v=1617609006","\/\/cdn.shopify.com\/s\/files\/1\/0414\/0681\/products\/CustomerServiceinJapaneseN343.jpg?v=1617609007","\/\/cdn.shopify.com\/s\/files\/1\/0414\/0681\/products\/CustomerServiceinJapaneseN344.jpg?v=1617609006","\/\/cdn.shopify.com\/s\/files\/1\/0414\/0681\/products\/CustomerServiceinJapaneseN345.jpg?v=1617609007","\/\/cdn.shopify.com\/s\/files\/1\/0414\/0681\/products\/CustomerServiceinJapaneseN346.jpg?v=1617609006"],"featured_image":"\/\/cdn.shopify.com\/s\/files\/1\/0414\/0681\/products\/919FvFNWAfL.jpg?v=1617609076","options":["Title"],"url":"\/products\/customer-service-in-japanese-n3"}

Customer Service in Japanese N3

Product Description
$29.00 USD
Maximum quantity available reached.

This book is available both as an e-book and a paper book.
If you wish to purchase the e-book, please click on the banner above (you can find an instruction here)
If you wish to buy the paper book, please click on the "Add to Cart" button.

New from ASK Publishing, creators of the best selling "Nihongo So-Matome" series, is a book that will help you learn essential Japanese that is needed for the customer service industry. ASK has created a list of 64 mandatory phrases that you'll need to know in the hospitality industry. Each of these phrases have conversation practices and can-do's. We recommend this book for anyone that is looking to work in tourism, hotels, restaurants, or any other customer service position in Japan.

Contents:

Lesson 1: Hospitality

Section 1 Heart of hospitality
Section 2 Bow
Business card exchange

Lesson 2: Human relationship building

Section 1 First impressions
Section 2 Expression
Grooming check

Lesson 3: Worry

Section 1 Information
Section 2 Guidance
Department Store Language

Lesson 4: Mind of thinking

Section 1 Confirmation
Section 2 Advanced Response
Hotel Language

Lesson 5: Quick Response

Section 1 Respond to requests
Section 2 Respond quickly to
telephone calls

Lesson 6: Closeness

Section 1 Listening
Section 2 Listening to claims
How to serve tea

Lesson 7: Flexible response

Section 1 Alternative
Section 2 Proposal
Airport Language

Lesson 8: Sincere Heart

Section 1 Requests
Section 2 Various apologies

Japanese Title: おもてなしの日本語

Pages: 209

Publishing Date: January 24th, 2020

ISBN: 978-4866393292

Book Size: B5

Languages: Japanese (Hiragana, Katakana, and Kanji), English, Chinese, Vietnamese

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