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{"id":4857349374085,"title":"Customer Service in Japanese N3","handle":"customer-service-in-japanese-n3","description":"\u003cp\u003e\u003cspan style=\"font-weight: 400;\"\u003eNew from ASK Publishing, creators of the best selling \"Nihongo So-Matome\" series, is a book that will help you learn essential Japanese that is needed for the customer service industry. ASK has created a list of 64 mandatory phrases that you'll need to know in the hospitality industry. Each of these phrases have conversation practices and can-do's. We recommend this book for anyone that is looking to work in tourism, hotels, restaurants, or any other customer service position in Japan.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp\u003e\u003cspan style=\"font-weight: 400;\"\u003eContents:\u003c\/span\u003e\u003cbr\u003e\u003cbr\u003e\u003cstrong\u003eLesson 1: Hospitality\u003c\/strong\u003e\u003cbr\u003e\u003cbr\u003eSection 1 Heart of hospitality\u003cbr\u003eSection 2 Bow\u003cbr\u003eBusiness card exchange\u003cbr\u003e\u003cbr\u003e\u003cstrong\u003eLesson 2: Human relationship building\u003c\/strong\u003e\u003cbr\u003e\u003cbr\u003eSection 1 First impressions\u003cbr\u003eSection 2 Expression\u003cbr\u003eGrooming check\u003cbr\u003e\u003cbr\u003e\u003cstrong\u003eLesson 3: Worry\u003c\/strong\u003e\u003cbr\u003e\u003cbr\u003eSection 1 Information\u003cbr\u003eSection 2 Guidance\u003cbr\u003eDepartment Store Language\u003cbr\u003e\u003cbr\u003e\u003cstrong\u003eLesson 4: Mind of thinking\u003c\/strong\u003e\u003cbr\u003e\u003cbr\u003eSection 1 Confirmation\u003cbr\u003eSection 2 Advanced Response\u003cbr\u003eHotel Language\u003cbr\u003e\u003cbr\u003e\u003cstrong\u003eLesson 5: Quick Response\u003c\/strong\u003e\u003cbr\u003e\u003cbr\u003eSection 1 Respond to requests\u003cbr\u003eSection 2 Respond quickly to\u003cbr\u003etelephone calls\u003cbr\u003e\u003cbr\u003e\u003cstrong\u003eLesson 6: Closeness\u003c\/strong\u003e\u003cbr\u003e\u003cbr\u003eSection 1 Listening\u003cbr\u003eSection 2 Listening to claims\u003cbr\u003eHow to serve tea\u003cbr\u003e\u003cbr\u003e\u003cstrong\u003eLesson 7: Flexible response\u003c\/strong\u003e\u003cbr\u003e\u003cbr\u003eSection 1 Alternative\u003cbr\u003eSection 2 Proposal\u003cbr\u003eAirport Language\u003cbr\u003e\u003cbr\u003e\u003cstrong\u003eLesson 8: Sincere Heart\u003c\/strong\u003e\u003cbr\u003e\u003cbr\u003eSection 1 Requests\u003cbr\u003eSection 2 Various apologies\u003cbr\u003e\u003cbr\u003eJapanese Title: おもてなしの日本語\u003c\/p\u003e\n\u003cp\u003ePages: 209\u003cbr\u003e\u003c\/p\u003e\n\u003cp\u003ePublishing Date: January 24th, 2020\u003cbr\u003e\u003cbr\u003eISBN: 978-4866393292\u003c\/p\u003e\n\u003cp\u003eBook Size: B5\u003cbr\u003e\u003cbr\u003eLanguages: Japanese (Hiragana, Katakana, and Kanji), English, Chinese, Vietnamese\u003c\/p\u003e","published_at":"2020-04-06T16:55:58","created_at":"2020-04-06T16:55:58","vendor":"ASK","type":"Language","tags":["Japanese Level_Intermediate","JLPT Level_N3","JLPT N3","N3","New_JLB","printed-matter","Subject_Customer Service","Subject_Grammar","Subject_Hospitality","Vendor_ASK"],"price":2900,"price_min":2900,"price_max":2900,"price_varies":false,"compare_at_price":null,"compare_at_price_min":0,"compare_at_price_max":0,"compare_at_price_varies":true,"all_variant_ids":[33476861231237],"variants":[{"id":33476861231237,"product_id":4857349374085,"product_handle":"customer-service-in-japanese-n3","title":"Default Title","option1":"Default Title","option2":null,"option3":null,"sku":"9784866393292","requires_shipping":true,"taxable":true,"featured_image":null,"image_id":null,"available":true,"name":"Customer Service in Japanese N3 - Default Title","options":["Default Title"],"price":2900,"weight":400,"compare_at_price":null,"inventory_quantity":-12,"inventory_management":null,"inventory_policy":"deny","inventory_in_cart":0,"inventory_remaining":-12,"incoming":false,"next_incoming_date":null,"taxable":true,"barcode":"9784866393292"}],"available":true,"images":["\/\/cdn.shopify.com\/s\/files\/1\/0414\/0681\/products\/919FvFNWAfL.jpg?v=1586159814"],"featured_image":"\/\/cdn.shopify.com\/s\/files\/1\/0414\/0681\/products\/919FvFNWAfL.jpg?v=1586159814","options":["Title"],"url":"\/products\/customer-service-in-japanese-n3"}

Customer Service in Japanese N3

Product Description
$29.00 USD
Maximum quantity available reached.

New from ASK Publishing, creators of the best selling "Nihongo So-Matome" series, is a book that will help you learn essential Japanese that is needed for the customer service industry. ASK has created a list of 64 mandatory phrases that you'll need to know in the hospitality industry. Each of these phrases have conversation practices and can-do's. We recommend this book for anyone that is looking to work in tourism, hotels, restaurants, or any other customer service position in Japan.

Contents:

Lesson 1: Hospitality

Section 1 Heart of hospitality
Section 2 Bow
Business card exchange

Lesson 2: Human relationship building

Section 1 First impressions
Section 2 Expression
Grooming check

Lesson 3: Worry

Section 1 Information
Section 2 Guidance
Department Store Language

Lesson 4: Mind of thinking

Section 1 Confirmation
Section 2 Advanced Response
Hotel Language

Lesson 5: Quick Response

Section 1 Respond to requests
Section 2 Respond quickly to
telephone calls

Lesson 6: Closeness

Section 1 Listening
Section 2 Listening to claims
How to serve tea

Lesson 7: Flexible response

Section 1 Alternative
Section 2 Proposal
Airport Language

Lesson 8: Sincere Heart

Section 1 Requests
Section 2 Various apologies

Japanese Title: おもてなしの日本語

Pages: 209

Publishing Date: January 24th, 2020

ISBN: 978-4866393292

Book Size: B5

Languages: Japanese (Hiragana, Katakana, and Kanji), English, Chinese, Vietnamese

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